Retail & Ecommerce

On today's episode, we discuss some suggested ways to rein Facebook in, a newly proposed social media model, the significance of the customer experience gap, what to expect from the new Instagram TV, how to create good thought leadership, when the best days to go into the office are, the scientific reason dogs are the best, and more. Tune in to the discussion with eMarketer director of reports editing Rahul Chadha, analyst Blake Droesch, and principal analyst at Insider Intelligence Paul Verna.

The European point-of-sale firm acquired customer loyalty startup Fivestars to help it compete in the US against rivals PayPal and Square.

In 2021, digital payment card transactions—credit card, debit card, and prepaid card—will total $67.74 billion in Canada.

Internal documents from Amazon’s India business suggest the company copied non-public third-party seller data to create its own products and rigged search results, which could reignite FTC scrutiny dating back to 2016.

Kroger takes aim at the Northeast with automation: The grocery giant will launch automated customer fulfillment centers (CFCs) powered by Ocado, rather than building brick-and-mortar stores to take and fulfill digital orders.

The issuer introduced the Altitude Go Visa and Cash+ Visa secured cards to tap customers with limited or subprime credit histories.

The credit score startup is in talks to raise funds at a $5.5B valuation. Expanding its platform will enable it to exploit surging credit card adoption in the country.

Michaels hops on third-party marketplace wave started by Amazon: It's the latest ecommerce retailer to launch a marketplace in the hopes of diversifying its offerings and standing out from the competition.

The retailers that will be on top this holiday season are those that see mobile apps as the connective tissue between brick-and-mortar and ecommerce shopping experiences.