Small Business (SMB)

WhatsApp takes on business discovery: The new in-app directory is its latest feature pushing to make ecommerce central to the platform. But privacy concerns still loom large in the background.

Intuit and Mailchimp team up to help small and medium-sized businesses: The two combined will provide ecommerce, marketing, customer management, and financial services for those merchants.

Salesforce report shows how small and medium-sized businesses have survived the pandemic: An increasing reliance on ecommerce and the benefits of community and government support is just one of many takeaways.

On today's episode, we discuss the likelihood of an attention recession, if Peloton's troubles are temporary, what shoppers think of SMS marketing, Amazon's podcast moves, TikTok for small businesses, the best work-from-home perks a company can offer, how the weather can make you friendlier, and more. Tune in to the discussion with eMarketer director of reports editing Rahul Chadha, analyst Blake Droesch, and principal analyst at Insider Intelligence Paul Verna.