Spotify picks Joe Rogan over Neil Young: The streaming service’s inability—or unwillingness—to balance listener safety and creator freedoms could hinder its growth.

Amazon’s expanded agreements with Universal Music Group chip away at long-standing tensions: Creators on Twitch have grown increasingly frustrated with harsh music rebroadcasting rules.

Winter Olympics provide Beijing the opportunity to scrub China’s internet clean: The door to a free and open Chinese internet is closing fast as regulators aim to reshape the Great Firewall of China.

Insider Intelligence spoke with Liz Hershfied, senior vice president and head of sustainability at Madewell, about how Madewell has repositioned itself to adopt sustainability into the brand’s ethos and the steps other retail companies should take to encourage sustainable shopping behaviors.

New York sports betting soars in first nine days of legalization: The rapid success could win over states like California, which is set to consider legalization in 2022.

Apple’s iCloud goes dark globally: Users are locked out of iMessage, Apple Mail, and other services, exposing the danger of running multiple services on the same cloud on an overburdened network.

Buyer's remorse intensified in 2021 as ecommerce adoption rose: High return rates are cutting into retailers’ margins and increasing inventory pressure.

Marketers prefer TikTok to YouTube for influencer marketing: While YouTube struggles to catch up to its competitors, TikTok is yet to reach its full potential.

Funding in Latin America and Asia, where there’s pent-up demand from underserved customers, reached record highs.

On the company’s earnings call, CEO Steve Squeri added color to the issuer’s performance and addressed popular trends like BNPL and cryptos.

Al Rajhi Bank plans Malaysian digital arm with cloud-based help: The Saudi Arabia-based bank is teaming up with core-banking company Thought Machine to power its upcoming digital unit in a country where the space has drawn strong interest.

Its fintech is out of stealth mode and is making acquisitions to build a neobank that will call itself as ONE. Its scaling potential makes it a threat to US banking players.

Simplifying account opening for SMBs: Fintech MANTL’s fully digital account-opening product for banks to use with small and medium-sized businesses (SMBs) may reduce application abandonments.

US Instagram ad impressions are split mostly between two formats. For the US clients of performance marketing firm Tinuiti, 47.0% of impressions came from the feed and 42.0% from Stories in Q4 2021.

Conversational AI is becoming more integrated into consumers’ lives every year, as tech like retail bots and virtual agents continue to improve the customer experience.